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In today’s episode, we are going to deliver another best of the best episode with our guest, David Heekin, the Founder of Landmark Title. His great leadership and vision have taken his title company to the top. Landmark Title is one of the best title companies in FL. David has a Law Degree and MBA from the University of Florida. His company is growing fast and opening up a new headquarters in 2022, as well as more local closing offices throughout the state.
Title insurance: A title company provides title insurance to protect property buyers and mortgage lenders against losses that may arise from disputes over ownership of a property. Title insurance policies provide financial protection to the policy holder in the event that a claim is made against the ownership of the property.
Clearly communicate expectations: During the recruitment and interview process, be sure to clearly communicate the expectations for employee behavior and performance. This can help to deter candidates who may have habits or behaviors that are incompatible with the company's values or standards.
Use structured interview questions: Consider using structured interview questions that focus on past behavior and experience, rather than simply asking hypothetical questions about how the candidate would handle certain situations. This can help to get a better sense of how the candidate has behaved in the past and whether their habits and behaviors are a good fit for the organization.
Check references: As part of the hiring process, be sure to check references and ask specific questions about the candidate's habits and behaviors. Former supervisors and colleagues can often provide valuable insight into a candidate's work habits and whether they are likely to exhibit problematic behaviors on the job.
Title searches and property transactions: A title company also conducts title searches to verify the ownership of a property and to identify any potential issues or encumbrances that may affect the transfer of ownership. They may also handle the closing process for real estate transactions, including preparing and reviewing documents, disbursing funds, and recording the transfer of ownership with the appropriate government agencies.
Let’s dive in and learn more about the secret sauce of Landmark Title.
[00:01 - 05:54] Opening Segment
I welcome today’s guest, David Heekin!
David shares his background, his study, and his early career journey.
The attorney and closers in Landmark Title.
[05:55 - 15:34] The Dynamic and Changes Within The Industry
Sense of urgency in the title industry.
The dynamic and changes in the industry within the last few years.
The beginning of the Landmark title.
The culture of the Landmark Title’s team.
Landmark Title’s new office building.
Expansion of the company.
David talks about the new facility for his employee.
[15:35 - 26:20] The secret sauce of Landmark Title
Relationships piece and the culture amongst employees.
The vision as a company.
Five core values of Landmark Title.
David introduces some of the team members and divisions in the Landmark Title.
The investment in staff training.
David talks about the hiring process and assessment.
Different behavioral types for each role.
Customer service.
Fast, fun, and flawless for real estate closer.
[26:21 - 40:35] The Goal To Be Over-Staffed
David talks about the reasons why people should work with them and the
[40:36 - 46:47] Closing Segment
Is it more important who you know or what you know?
What you know
The Jumbo shrimp, or The Jaguars?
The Jaguars
Travel bucket list
Italy, Ireland
If you had one hour to sit and talk with someone, past or present, who would that be?
Ben Franklin
Connect with David.
See links below.
Final words
Tweetable Quotes:
“It all starts with having a vision and sharing it clearly with your employees.” - David Heekin.
”Our core focus is helping real estate agents succeed and buyers and sellers close with confidence.” - David Heekin.
“We make sure that we deliver the level of service that we want to deliver means we're over staff.” - David Heekin.
You can reach out to David on Facebook, or check out Landmark Title website at https://landmarktitle.com/ and Facebook.
