In this week’s episode, I want to welcome The Melissa Ricks Team! This amazing team is made up of 1 Agent and 4 primary business partners that have completed 209 transactions with volume just short of 70 Million, isn't that extraordinary? You should be wondering how they could achieve it. Well, they will share with us how they made that possible and will show us why dreams demand hustle!
Let's dive into this real estate machine!
[00:01 - 19:18] Opening Segment
Melissa introduces two members of her team.
Deja Ricks: Director of Operations
Erin Munoz: Transaction Manager
Deja shares a lit bit of her background
Degree in technology and project management
Started her own business: account management
Erin talks about her story
Getting in real estate after being transferred to Jacksonville
Her involvement in transactions
[19:20 - 36:15] How Melissa Ricks Team work
Be willing to tweak is key
Identify why are your gaps
The process that is followed since the first touch.
Know the background of the customer and send a welcome email
Set up a listing appointment: Intake form
Set expectations
Get to contract and walking into transactions
The importance of communication within the team
Take your role and own it
Be on the same page with everyone
Trust each member of the team is doing her part
Tools Melissa Ricks Team uses
G suite, Jotforms, Tuliar, Dotloop, etc.
[36:16 - 51:00] Dreams Demand Hustle
How to support your team and make sure the customer is satisfy
Have faith in your partner
Genuinely care about the team
Learn how to redirect your brain
Make people think what they need most help with
[51:01 - 1:12:20] Thinking about The Hiring Process
Melissa Ricks Team’s perceptions of hiring.
The golden circle
Plan-do-review to check what works and what doesn’t
Keep in mind what the team needs and get rid of your ego
Support each member of the team no matter the situation
Protect each others and make sure everyone feels good
Spend time with your people
Cultivate our relationships
[1:12:21 - 1:27:04] Closing Segment
Being a better version of yourselves everyday
Increase life experience and impact lives
More attention to the people around you
Understand relationships to be successful.
Connect with Melissa Ricks Team
See links below.
Final words
Resources Mentioned:
GaryVee Youtube Channel
The Power of Influence - John Maxwell
Tweetable Quotes:
“Never get stuck in your comfortable way thinking it has to be like that forever.” - Melissa Ricks
“People would forget the tasks and the things that you went through, but they would never forget the way you make them feel.” - Melissa Ricks
“If you cannot fire someone, you should not be in a position of running or owning a business.” - Melissa Ricks
“Our core is built on relationships and impact. There is literally no limit to what you can do if that’s your focus.” - Melissa Ricks
