Tyler Ratay: A Top Producing Loan Officer

Oftentimes people believe you should be an expert to being part of the real estate industry, but today I bring you an amazing story that will change that mindset. A young girl walked into an office selling digital yellow page advertising and was recruited on the spot. Let’s welcome, Tyler Ratay, a successful producing branch manager for FBC Mortgage, LLC. She has degrees in Public Relations and Business and put her education and work ethic together which opened doors. President’s Club Award winner that has success in mentoring new loan officers and building a great support team.

Let’s jump into her journey as a top-producing loan officer!

[00:01 - 09:06] Opening Segment

• Tyler shares a little bit of her background and story
• • Growing up in Florida
  • Studying Public Relations and Business
  • Working for AOL pages
  • Getting involved in the mortgage industry
  • How she was recruited by FBC Mortgage, LLC
  • Starting to be a loan coordinator

[09:07 - 30:31]  Tyler Ratay: A Top Producing Loan Officer

• Tyler shares how she adapted to the industry at 24

• • Shadow everyone on the team
  • Understand the roles work to help each other
  • Have clear each part of the mortgage process
• Why it is important to hire people and delegate
• • It helps you to build a strong team and ease yourself
• Aspects that are key to the mortgage industry
• • Communicate and follow-up with clients
  • Have the right people in your business

[30:32 - 48:38] Work with People That You Like

• What caught Tyler’s attention when she hired the first 2 loan assistants
• • How organized, detailed-oriented and fearless they were
• The role of social media in building a worthwhile team and business
• Tyler’s insights about releasing your ego and trusting your team 
• • Empower your team and stop thinking you are the one who needs to answer the phone
• Tyler’s three keys to success
• • Be curious about what other people do
  • Create relationships internally with your team
  • Let go sometimes

[48:39 - 50:12] Closing Segment

• Who you know

Connect with Tyler through LinkedIn, Instagram, and Facebook. Go and check out FBC Mortgage,  a team of experienced mortgage professionals across the nation committed to delivering exceptional customer service and providing a personalized approach to fit our client’s needs!

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Tweetable Quotes:

“What we always try to do is take the unknown part out of purchasing a home.” - Tyler Ratay

“At the end, I’m the one who works for them [the team]. I want to provide them what they need to grow and succeed” - Tyler Ratay

“Don’t be afraid of your co-workers.” - Tyler Ratay

Are you ready to take your real estate game to the next level? Look no further than Real Estate Excellence - the ultimate podcast for real estate professionals. From top agents and loan officers, to expert home inspectors and more, we bring you the best of the best in the industry. Tune in and gain valuable insights, tips, and tricks from industry leaders as they share their own trials and triumphs. Whether you're a seasoned pro or just starting out, a homebuyer or seller, or simply interested in the real estate industry, Real Estate Excellence has something for you. Join us and discover how to become a true expert in the field.

The content in these videos and posts are for informational and educational purposes only. The information contained in the posted content represents the views and opinions of the original creators and does not necessarily represent the views or opinions of Townebank Mortgage NMLS: #512138.