Austin Gray: Inside Home Inspection and Pest Control in Florida

How many more termite colonies per acre are there in Northeast Florida compared to Kansas?

In this enlightening episode, Tracy Hayes sits down with Austin Gray, owner of Gray Home Inspections and Gray Pest Control, to discuss the crucial role of comprehensive home inspections and pest control services in Florida. Austin shares his company's remarkable growth since his previous appearance on the podcast in 2021, and delves into the challenges and valuable lessons learned as a business owner during this period of rapid expansion. The conversation highlights the importance of thorough inspections, including sewer scope inspections and the potential costs of undetected issues. Austin also emphasizes the significance of clear communication between inspectors, agents, and clients, as well as the necessity of termite bonds in Florida, revealing the astounding difference in termite colony density compared to other states like Kansas.

Austin Gray is one of the most respected Home Inspectors in Great Jacksonville Florida.  In the last 3 years the size of his company has doubled and he has expanded into Pest Control.  Austin has immersed himself into his industry but most importantly he is consistently evaluating himself as a leader. Todays show is not only for small business owners, managers of any industry you will also get an insight on home inspections and pest control.  

00:01:00 - 00:16:59 | Adapting to Rapid Growth: Lessons Learned as a Business Owner

- Austin shares the challenges and lessons learned during his company's rapid growth since 2021

- He emphasizes the importance of having proper accountability measures in place as a business owner

- Austin discusses the impact of the 2022 Q4 market slowdown on his business and the difficult decisions he had to make

00:17:00 - 00:31:59 | The Value of Comprehensive Home Inspections: Sewer Scopes and More

- Austin explains the significance of sewer scope inspections and the potential costs of undetected issues

- He shares examples of how comprehensive inspections have saved clients from significant expenses

- The discussion highlights the importance of offering a wide range of inspection services to meet clients' needs

00:32:00 - 00:42:59 | Protecting Your Reputation: The Importance of Thorough Inspection Reports

- Austin discusses the legal challenges his company has faced and how detailed inspection reports have protected them

- He emphasizes the importance of agents reviewing inspection reports thoroughly with their clients

- The conversation reveals the value of a home inspector's expertise and attention to detail in protecting all parties involved

00:43:00 - 00:56:59 | Navigating the Evolving Landscape of Home Inspections in Florida

- Austin shares how his company has adapted to the changing requirements for home inspections in Florida, such as the increasing demand for four-point inspections

- He discusses the importance of educating clients on the value of additional inspection services, such as indoor air quality testing and sewer scope inspections

- Austin highlights the cost-saving benefits of bundling inspection services with pest control offerings

00:57:00 - 01:31:00 | The Necessity of Termite Bonds and Pest Control in Florida

- Austin reveals there are 16 to 18 times more termite colonies per acre in Northeast Florida compared to Kansas

- He explains the importance of termite bonds and the potential consequences of not having one

- The discussion covers the different types of termite treatments and the benefits of a comprehensive pest control plan

Quotes:

"Termites don't care what the S&P 500 are doing." - Austin Gray

"Every house, this building in here, I promise you, I'll swallow one of these walls and we'll come back with mold." - Austin Gray

Connect with Austin:

Facebook: https://www.facebook.com/austinlelandgray

Instagram: https://www.instagram.com/gray_home_inspections/

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The content in these videos and posts are for informational and educational purposes only. The information contained in the posted content represents the views and opinions of the original creators and does not necessarily represent the views or opinions of Townebank Mortgage NMLS: #512138.